My husband and I hired Rick Childs to first design, and then create, a more functional and high-end decor for both our master bathroom and our very large kitchen. From the first day we met Rick, we knew we had found the perfect contractor to help us through this stressful, yet exciting, project. Gaining our trust so quickly was indeed a rare occurrence given other unsatisfactory encounters we have had with tradesman. But Rick and his team were true professionals in every sense of the word. They were respectful of our home, masters at their craft, and committed to their profession. Their attention to detail was absolute, which was extremely important to us, and Rick's eye for design and overall decor matched our rather contemporary upscale home perfectly.
Whether by phone, text, emails, or by stopping over at the end of our work day, Rick corresponded with us daily to keep us abreast of what had been accomplished and the next steps in the process. He consistently listened to our concerns and desires, then proactively sought out remedies to exceed our expectations, often recommending enhancements we weren't even aware existed. His communication with us has been perfect, even when addressing difficult issues.
My husband and I can be "neat freaks", so we naturally had concerns about the level of disarray and "mess" we might find each day upon our return from work. Again, Rick's team exceeded our expectations in this regard. His team spent considerable time every day to clean their work space and surrounding areas, leaving it in impeccable condition.
While it is never easy to have your living space unusable for any period of time, Rick made this as stress-free for us as possible. Once he started work at our home, he was there every single day to make certain the project progressed at a steady pace, thus ensuring we would get our space and our lives back to "better than normal" as quickly as possible.
It is with great pleasure and no reservations what-so-ever that we give Rick our highest recommendation. We will not hesitate to refer him to anyone who is considering home remodeling.
- Lois B.